Shipping

Delivery Charges: (One location for each order)

HK Island, Kowloon, and New Territories 
(except Tung Chung, Airport, Discovery Bay, and Ma Wan): 

    • Orders over $1200 will enjoy FREE SHIPPING.
    • Orders under $1200, delivery fee is $100 per order.

Tung Chung, Airport, Discovery Bay, and Ma Wan:

    • Orders over $1500 will enjoy FREE SHIPPING.
    • Orders under $1500, delivery fee is $100 per order.

Delivery Areas:

Hong Kong Island
Abardeen | Admiralty | Ap Lei Chau | Causeway Bay | Central | Chai Wan | Chung Hom Kok | Cyberport | Deep Water Bay | Fortress Hill | Happy Valley | Heng Fa Chuen | Jardine’s Lookout | Kennedy Town | Kornhill | Midlevels Central | Midlevels East | Midlevels West | North Point | Pokfulam | Quarry Bay | Red Hill | Repulse Bay | Sai Wan | Sai Wan Ho | Sai Ying Pun | Shau Kei Wan | Shek O | Shek Tong Tsui | Sheung Wan | Shouson Hill | Siu Sai Wan | South Bay | South Side | Stanley | Tai Hang | Tai Koo Shing | Tai Tam | The Peak | Tin Hau | Wan Chai | Western District | Wong Chuk Hang

Kowloon
Beacon Hill | Cheung Sha Wan | Diamond Hill | Ho Man Tin | Hung Hom | Jordan | Kai Tak | Kowloon Bay | Kowloon City | Kowloon Tong | Kwun Tong | Lai Chi Kok | Lai King | Lam Tin | Lok Fu | Mei Foo | Mong Kok | Ngau Chi Wan | Ngau Tau Kok | Prince Edward | San Po Kong | Sham Shi Po | Shek Kip Mei | Tai Kok Tsui | To Kwa Wan | Tsim Sha Tsui | Tsz Wan Shan

New Territories
Clearwater Bay | Fairview | Fanling | Fo Tan | Gold Coast | Kam Tin | Kwai Chung | Kwai Fong | Lau Fau Shan | Ma On Shan | Sai Kung | Sham Tseng | Shatin | Shek Kong | Sheung Shui | Tai Po | Tai Wai | Tai Wo | Tai Wo Hau | Tin Shui Wai | Tseung Kwan O | Tsing Lung Tau | Tsing Yi | Tsuen Wan | Tuen Mun | Yuen Long

Outlying Islands

  • Delivery to Central Pier Only (HK Island Rates): Cheung Chau | Lamma Island | Mui Wo
  • Other Outlying Areas: Ma Wan | Park Island | Tung Chung

Discovery Bay
Discovery Bay

Delivery:

Delivery Hours are: 9 am to 6 pm daily and NO DELIVERY SERVICES on SUNDAYS AND PUBLIC HOLIDAYS. We need at least a 4-hour delivery window or an appointed time delivery charge is needed. The delivery Route is as follows.

Delivery Route Plan:

AREA

DISTRICT

DAYS
Hong Kong Island From Western District to 
Chai Wan		 MON to SAT
Hong Kong Island Mid-Levels, The Peak, HK South,
Pok Fu Lam & Aberdeen		 MON
WED
FRI
Kowloon From Prince Edward to
Tsim Sha Tsui		 MON to SAT
Kowloon From Lok Fu to Yau Tong MON
WED
FRI
New Territories Airport, Tung Chung,
Discovery Bay & Ma Wan		 TUE
THU
New Territories Tuen Mun, Yuen Long
& Tin Shui Wai		 TUE
THU
SAT
New Territories Kwai Chung, Tsing Yi
& Tsuen Wan		 TUE
THU
SAT
New Territories Sai Kung, Tseung Kwan O
& Clear Water Bay		 MON
WED
FRI
New Territories Sha Tin, Ma On Shan, Tai Po,
Fan Ling & Sheung Shui

TUE
THU
SAT

 

Terms and Conditions:

  • Delivery will be carried out subject to the road conditions.
  • Silene Wine Shop reserves all rights of final decision when a dispute arises.

Cut-off Time:

Normally, orders can be delivered within 3 working days (if stock is available and no pre-order items are included) after your time of purchase with the order cut-off time at 2:00 pm. However, that may be affected by seasonal or other factors, as such, please confirm with our staff if you need your delivery urgently.

Additional Charges:

In some cases, we may charge a re-delivery fee if the delivery cannot be made due to the recipient being unavailable or having no access to a building. Additionally, any requests to change the delivery location on the same day as a previously arranged delivery may incur an additional charge.

 

General enquiries: For any questions or just to say hello, do not hesitate to email us at hello@silenewinebar.com, text us on our WhatsApp, or call us on +852 5336 9694.

Orders enquiries: Please quote the order number in your message.

Available Monday to Friday, 9:30 AM – 6:00 PM